About

About LightDocs

LightDocs is knowledge base software for SaaS teams. It lets you create, organize, and publish help articles as a searchable, customer-facing help center on your own domain — so customers find answers themselves instead of opening support tickets.

Why we built it

Most small SaaS teams face the same bad trade-off: heavyweight support suites that bundle a knowledge base with tools they do not need, or general-purpose CMS and wiki tools that were never designed for customer help content. Both make the simple job — publish a fast, branded, searchable help center — harder than it should be.

LightDocs does one job well. Write articles in an editor built for help content, group them into categories, connect your domain, and publish. Search, page speed, and SEO are handled for you.

Key facts

• LightDocs is a web-based knowledge base SaaS app — there is nothing to install or host yourself.
• You sign up with a GitHub or Google account and can publish your first help article in minutes.
• Help centers are public: your customers browse and search articles without creating an account.
• You can publish on a custom domain or subdomain, such as help.yourproduct.com, or use a free LightDocs subdomain.
• Article pages are server-side rendered with clean URLs, metadata, and sitemaps generated automatically, so they are SEO-ready by default.
• LightDocs is free while in public beta, with no credit card required. Paid plans will be introduced after beta with advance notice to users.

Who it is for

LightDocs is built for SaaS startups and product teams that want self-service customer support without adopting a full help desk suite. If you need a public knowledge base your customers can search — and that Google and AI assistants can find — LightDocs is for you.

See a live help center built with LightDocs at changelog.lightdocs.in, or read our guide on what a knowledge base is to get started.