Knowledge base software for SaaS teams

LightDocs turns your product docs into a searchable, self-service help center on your own domain. Publish help articles in minutes, rank in search engines by default, and answer customer questions before they become support tickets.

Create your knowledge baseSee a live example

What is LightDocs?

A knowledge base platform built for self-service support

LightDocs is a knowledge base SaaS app that lets teams create, organize, and publish a customer-facing help center. You write help articles in a simple editor, group them into categories, and LightDocs publishes them as a fast, searchable documentation site on your own domain — like help.yourproduct.com. Every page is server-side rendered and SEO-optimized, so customers find answers through Google instead of opening support tickets. Readers never need an account, and LightDocs is free while in public beta.

New to the concept? Read our guide: What is a knowledge base?

Publish docs faster

Manage your knowledge base effortlessly

Create articles, structure categories, and publish a branded help center on your domain — with SEO built in.

Quick setup
Sign up with GitHub or Google and publish your first article in minutes.
Search-friendly by default
Help articles rank in Google so customers find answers on their own.
Fast, reliable pages
SSR keeps your help center snappy for users and search crawlers.
Custom domain & subdomain
Host docs at help.yourproduct.com or on a LightDocs subdomain.

How it works

Launch your help center in three steps

1Sign up and create your knowledge base
Sign in with GitHub or Google and create your knowledge base — no installation, no credit card. Your help center gets a LightDocs subdomain instantly.
2Write and organize help articles
Draft how-to guides, FAQs, and troubleshooting articles in a simple editor. Group them into categories so customers can browse topics logically.
3Publish on your own domain
Connect a custom domain like help.yourproduct.com and publish. Pages are server-side rendered and SEO-ready, so search engines index them from day one.

From the blog

Learn how to run a great help center

Guides on publishing articles, improving SEO, and setting up custom domains for your knowledge base.

View all posts

Frequently asked questions

Want a deeper introduction? Read our full guide: What is a knowledge base?

What is a knowledge base?
A knowledge base (also written as knowledgebase) is a structured, searchable library of articles about your product — how-to guides, FAQs, troubleshooting steps, and onboarding content — organized into categories so customers can find answers on their own.
What is knowledge base software?
Knowledge base software is a tool for creating, organizing, and publishing those articles as a public help center. LightDocs is knowledge base software for SaaS teams: you write articles in a simple editor and it publishes them as a fast, SEO-ready documentation site on your own domain.
What is the difference between a knowledge base and a help center?
A knowledge base is the organized collection of answers; a help center is the customer-facing website where it is published. LightDocs gives you both — you manage the knowledge base, and it serves the help center at a URL like help.yourproduct.com.
Is LightDocs free?
Yes. LightDocs is free while in public beta, with no credit card required. Paid plans will be introduced after the beta, and beta users will be notified before any pricing changes apply.
Can I use my own custom domain?
Yes. You can host your help center on a custom domain or subdomain such as help.yourproduct.com or docs.yourproduct.com, or use a free LightDocs subdomain.
Do my customers need an account to read articles?
No. Your help center is public — visitors can browse and search all published articles without signing up or logging in.
How does LightDocs help my articles rank in search engines?
Every article page is server-side rendered, so search engines receive complete HTML on the first request. LightDocs also generates clean URLs, page metadata, and sitemaps automatically, which helps help articles get indexed and ranked in Google.

Launch your knowledge base today

Organize guides, FAQs, and product docs in one place. Give customers answers before they open a ticket — free while in beta.

Start buildingSee a live example